Terms of service

Last updated: 5 October 2026

1. Who we are

Suwi (“we”, “us”) is operated by SUWI LTD, registered in England and Wales, company number 17367792, registered office 107-108 Harbour Yard, London SW10 0XD. Contact: hello@suwi.ai.

2. What these terms cover

These terms govern your use of the Suwi website and waitlist. When the full Suwi service launches, updated terms will apply and will be shared before or at the point you start using it.

3. The service (pre-launch)

Suwi is preparing a fashion search service: you share a piece you want (link, photo or description) and we search retailers, resale platforms and marketplaces to tell you where it’s available, including price comparisons, and alert you when unavailable pieces become available. Right now, the website offers a waitlist for early access. Joining the waitlist does not guarantee access, a launch date, or any particular features.

4. Your use of the site

You agree not to misuse the site, including attempting to disrupt it, scrape it, submit unlawful content, or impersonate others. You must provide accurate information when signing up.

5. Affiliate links

Emails and pages from Suwi may contain affiliate links (e.g. eBay Partner Network, Awin). We may earn a commission if you purchase through them, at no extra cost to you. Purchases are made from the retailer, not from Suwi: the retailer’s own terms, pricing, delivery and returns policies apply. We are not a party to your purchase and are not responsible for retailers’ products, availability, pricing errors or service.

6. No guarantees on finds and prices

When the service operates, we work hard to find pieces and accurate prices, but availability and prices change quickly and are controlled by third parties. Information we send is provided in good faith at the time of sending; we can’t guarantee an item will still be available or at the stated price when you click through.

7. Intellectual property

The Suwi name, logo, branding and site content belong to SUWI LTD. You may not use them without our permission. Content you submit (e.g. photos of pieces) remains yours; you grant us a licence to use it solely to provide the service (searching for and identifying the piece).

8. Liability

Nothing in these terms excludes liability that cannot be excluded by law (including for death or personal injury caused by negligence, or fraud). Otherwise, the site and waitlist are provided “as is”; to the maximum extent permitted by law we are not liable for indirect or consequential losses, or losses arising from third-party retailers, platforms or networks. Our total liability in connection with the pre-launch site is limited to £100.

9. Privacy

How we handle your personal data is described in our Privacy Policy and Cookie Policy.

10. Changes

We may update these terms; the date above will change and material updates will be flagged on the site or by email.

11. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.